Sikom AgentOne ContactCenter Suite

Sikom AgentOne ContactCenter Suite

"The intelligent platform for calls, emails, fax messages and documents"

AgentOne® ContactCenter from Sikom enables your employees to make full use of the efficient Contact Center technology that so far has been available only to large contact centers. Thanks to its individually programmable interfaces, AgentOne® ContactCenter offers a maximum of efficiency. Based on the proven experience of Sikom Software GmbH, the application can be customized to fit your company's needs and allow your employees to completely leverage the potential of their customer communication.


  • Efficient cross-channel communication

  • Independent of the telephone system

  • Flexible and scalable