Computer Telephony Integration

Dialguard for Windows, designed for single and multi-site enterprises, interfaces between any PABX / KTS with a serial output and a PC system to accurately register, collect, analyze, verify and store call information. The system registers and tracks incoming/outgoing, trunk-to-trunk, conference, transfers, and internal calls, including response time. Dialguard Enterprise version supports Multi-User and Multi-company and it provides a comprehensive security access module that allows only authorized personnel to access sensitive data and administrative functions. These include assignment of extensions, pricing of calls etc.

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Resources

Dialguard Brochure

Dialguard Presentation

 

By extracting and translating data from a variety of telecom data sources, Dialguard provides valuable business reports that will help your organization improve employee productivity, optimize trunk resources, prevent telephone call abuse, control, allocate, and recover telecom costs. Dialguard is a leading Call Billing Solution for IP PBX, and is fully compatible with all major IP Telephone Systems including CISCO and 3Com NBX.